To log in, click the "Login" button at the top right corner of our homepage. Enter your registered email address or username and your password, then click "Submit" to access your account.
If you've forgotten your password, click on the "Forgot Password?" link on the login page. Enter your registered email address, and we'll send you instructions to reset your password.
There could be several reasons: incorrect login details, account suspension, or technical issues. Please ensure your credentials are correct. If the problem persists, contact our customer support for assistance.
After logging in, go to your account settings and select "Change Password." Follow the prompts to update your password securely.
Yes, you can update your email address in your account settings. Navigate to "Personal Information" and edit your email details. Remember to verify the new email address.
Absolutely. We use advanced encryption technologies to protect your personal and login information. Always ensure you keep your credentials confidential.
To enhance security, enable 2FA by going to your account settings, selecting "Security," and following the instructions to set up two-factor authentication.
Yes, you can log in to your Hello88 account from any compatible device, including desktops, laptops, tablets, and smartphones. Ensure you log out after each session for security.
If you suspect any unauthorized activity, immediately change your password and contact our customer support team to secure your account.
You can reach our customer support 24/7 via live chat, email at [email protected], or by calling our hotline at 1800-XXX-XXX.
No, each player is allowed only one account. Multiple accounts per individual are against our terms and conditions and may result in account suspension.
Account verification can be completed by providing the necessary identification documents in your account settings under "Verification." This ensures the security of your account and enables full access to all features.